Melbourne-based HR Consultancy offering a full spectrum of individualised HR solutions

Tick the boxes that count.

From one-off assistance services to full comprehensive human resources audit, plan and implementation, HR Sustain provides a support package tailored to suit your unique business's unique needs.

Keep up with legislation, industry trends and legislation, contemporary HR policies and procedures, and the latest effective people management tools.

Engaging the right HR Consultant brings a strategic partner to complement your business. With proven extensive expertise in delivering understanding communication, leadership and training solutions, HR Sustain provides practical, cost-effective HR services which will help you achieve your business objectives.

Working in collaboration, HR Sustain identifies the right employee people management solutions to:

  • Support staff and management
  • Build a productive work environment
  • Develop Create a healthy workplace culture
  • Create an Encourage open communication and collaborative environment between staff and leadership teams

Our reputation for excellence and eye for detail supports your business in all aspects of human resources management for small-to-medium-sized businesses. Reduce your stress and time by employing our expertise to develop and grow your business through HR review, compliance, recruitment, employment, coaching and training, strategic planning, and advice.

How do we assist you?

HR Sustain offers HR solutions you need to match the culture and values of your workplace.


Outsource your HR needs/requirements

HR Sustain helps you develop and implement a complete HR strategy to fit with your business goals. Streamline your policies and procedures and support your employees while assisting your leadership team to focus on strategic initiatives and key growth priorities.


HR Consultancy

Whether you're looking for a general HR consultancy service or require assistance in a specific area, we can help. Our consulting service offers a range of tailored solutions that will address the problems and concerns SME's face in your current workplace.

Strategic & Operational HR Solutions

Our strategic HR solutions cover three main consulting areas:

Human Capability Development – individual, team and leadership

Performance Improvement Compliance obligation, and

Organisational Development.

We create the most suitable solutions for; enhanced employee engagement relationships, the right HR structure and business culture in line with your defined strategic brand and objectives.

Business owners trust us with our comprehensive HR solutions in Melbourne, which include:

Documentation modernisation

Employee Relations

Management skills development

Coaching – individual and team

Mediation of workplace issues

Succession Planning

Recruitment campaigns


What our client say about us

I would advise any small business owner wanting to grow their company to consider HR as an essential and productive investment. As a Business owner you want to achieve an HR plan that ensures staff are properly managed and supported. Historically in our company we have learned the cost of not managing HR properly. Those old experiences brought disruption to business and created unhappy staff., with consequent loss of staff focus and company profitability. The solution is an engaged and professional HR specialist to ensure a proactive approach to HR and to provide an objective and impartial third part to deal with situations before they become issues. Lou-Ann's extensive experience in HR provides us with that. In addition as a small business owner herself she understands the drivers of small business and 'bottom line". Lou-Ann keeps us focused on running the business while ensuring our staff are happy and engaged. With that we grow and become more profitable.

James Balmer


BMG Labtech

We have been using the service of Lou-Ann from HRSustain for the past 12 months developing our strategic Human Resource plan for the business. Lou-Ann has given our business a clear direction and defined a pathway for growth and her service have always been professional and well accepted by all. In addition to assisting the bussiness with clear and strategic approach she has also facilitated and Everything Disc Management program which has identified and managed staff characteristics and management styles to assist us with development at the top end. HR Sustain is a business that all business can benefit from and with Lou-Ann at the helm you can be assured that you will get results.

Michael Dunne

Managing Director

iDetect Group

Lou-Ann Gibson is the epitome of professional. Her wealth of HR knowledge and experience ensures that all SME's who engage her services are provided with a huge level of support and comfort knowing she's got their back. Her knowledge and sound advice provides business owners with practical solutions to issues that arise in the day to day running of a business and managing staff. An essential service that every small to medium size business should have!!

Chrissy Walsh


Walsh Conveyancing

HR Sustain

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Lou-Ann Gibson