Build your business culture with the right HR Services designed to suit your specific needs

Handling the varied aspects of Human Resources can be a minefield of confusion. Navigating the ongoing pressure of people, performance and paperwork (to name just a few) often leads to overwhelm and exhaustion.

Don’t despair! HR Sustain offers a range of HR Services to support business owners and managers in all aspects of human resources. Covering the full breadth of HR activities, we work with you to review and improve your current Strategic Planning, Compliance, Employment, Leadership and Team Engagement practices.

Our expert knowledge will support your business to achieve its potential through a tailored Strategic Human Resources Plan. For cost-effective, practical HR Services from a local Melbourne-based consultancy, our outsourced solutions enable you to align your business goals with your HR space:

Support and develop your staff

Build a healthy workplace culture

Effectively grow your business

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HR Services – Audit, Review and Implementation

Working in collaboration with business owners, managers and team leaders, we identify the HR requirements of your business and create a specific strategic plan to fit your workplace culture.

Practical implementation through coaching, workshops, and documentation, enables you to meet your business needs and create a harmonious environment for owners, management and staff alike.

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Attain, Maintain and Retain - HR for Employment

Staff costs are a huge expense for any business. With a wealth of knowledge and experience, HR Sustain reduces the stress involved in recruitment, management and development of employees.

Understand your obligations as an employer and ensure your business is compliant with the current, ever-changing climate and legislation. And, when tricky situations arise, rest assured that we will help you navigate them proactively and effectively.

HR Sustain provides professional, trustworthy and reliable assistance that allows you to let go of HR stress and focus on the aspects of your business that you most enjoy.

Outsource your Human Resources requirements to HR Sustain

On-going Support

Is your HR strategy non-existent or outdated? Are you worried you don’t have the right skills? Do you struggle to deal with staffing issues or problems?

Available for on-site, remote and virtual assistance, HR Sustain helps you navigate the many and varied aspects of human resources in the workplace.

We’ve got all your HR needs covered!

The HR services we offer encompass Strategic and Operational HR solutions including:


Performance Management

Capability Development

Leadership Development

Individual and Team Coaching


Payroll Audits

Policy and Procedure Development

Behavioural Profiling

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Book a free 30 minute consultation

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Find out how our HR Services can help you and your business

Always happy to chat, Lou-Ann offers the option of a free half-hour consultation so you can learn more about the HR services offered. From employment contracts, probationary documents to Leadership and coaching HR Sustain has you covered.

Alternatively, you can book an HR Audit, (on-site or via phone or Zoom), or join one of her workshops to explore the possibilities of outsourcing your HR requirements.

As HR Specialists, we are a performance-driven partner who delivers tangible business results. With over 20 years’ experience in the Australian HR industry, HR Sustain has helped many Melbourne-based businesses to effectively streamline their HR procedures.

Benefits of working with HR Sustain

Our wide range of specialised HR services will improve productivity and make your everyday working life easier.

Consistent management and employee development

Cost-effective, practical implementation of HR services

Ensure fair workplace compliance

Increased administrative and operational efficiency

Reduced HR costs and risks


What our client say about us

I would advise any small business owner wanting to grow their company to consider HR as an essential and productive investment. As a Business owner you want to achieve an HR plan that ensures staff are properly managed and supported. Historically in our company we have learned the cost of not managing HR properly. Those old experiences brought disruption to business and created unhappy staff., with consequent loss of staff focus and company profitability. The solution is an engaged and professional HR specialist to ensure a proactive approach to HR and to provide an objective and impartial third part to deal with situations before they become issues. Lou-Ann's extensive experience in HR provides us with that. In addition as a small business owner herself she understands the drivers of small business and 'bottom line". Lou-Ann keeps us focused on running the business while ensuring our staff are happy and engaged. With that we grow and become more profitable.

James Balmer


BMG Labtech

We have been using the service of Lou-Ann from HRSustain for the past 12 months developing our strategic Human Resource plan for the business. Lou-Ann has given our business a clear direction and defined a pathway for growth and her service have always been professional and well accepted by all. In addition to assisting the bussiness with clear and strategic approach she has also facilitated and Everything Disc Management program which has identified and managed staff characteristics and management styles to assist us with development at the top end. HR Sustain is a business that all business can benefit from and with Lou-Ann at the helm you can be assured that you will get results.

Michael Dunne

Managing Director

iDetect Group

Lou-Ann Gibson is the epitome of professional. Her wealth of HR knowledge and experience ensures that all SME's who engage her services are provided with a huge level of support and comfort knowing she's got their back. Her knowledge and sound advice provides business owners with practical solutions to issues that arise in the day to day running of a business and managing staff. An essential service that every small to medium size business should have!!

Chrissy Walsh


Walsh Conveyancing

HR Sustain

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Lou-Ann Gibson